Practical answers for setup and support

Standard rollout target is 5 working days after fit is confirmed and payment plus collaborator/admin access are complete. Priority rollout may be available as an add-on where workable.

No. PolicyPatch is not a law firm. Website Setup is implementation service delivery, not legal advice, legal drafting, legal sign-off, or a compliance guarantee.

If fit is uncertain, use Free Website Check first. PolicyPatch provides a manual route outcome: likely fit, not suitable, or quoted separately / more information needed.

Yes. Existing PolicyPatch clients usually move through support fit review faster because baseline setup context is already documented.

No. Support is a reviewed and approved relationship. PolicyPatch confirms suitability, baseline readiness, and boundaries before support begins.

Support includes practical monthly privacy-basics operations for suitable websites, change tracking, and agreed low-risk maintenance actions. Pricing starts from NZD 79/month and is suitability-based.

Support excludes legal advice, legal sign-off, unlimited changes, complex breach handling, and support for sensitive or regulated data environments.

Yes. New businesses can apply directly, but if baseline website/privacy setup is not suitable, PolicyPatch may require Website Setup or onboarding work first.

No. Privacy Officer Support is operational service support. It is not legal advice and does not guarantee compliance outcomes.